Last updated: 27 August 2026

Welcome to fenyal.shop. By accessing or purchasing from this website, you agree to the following Terms and Conditions.

1. About Us

Fenyal is an Arabic specialty coffee and dallah e-commerce brand operating from the United Arab Emirates, selling through fenyal.shop.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old, or are ordering with the consent of a parent or legal guardian, and are legally able to enter into binding contracts.

3. Products

  • We make every effort to display product colours, packaging, and descriptions accurately. However, slight variations may occur, especially with handcrafted or roasted items.
  • Prices are listed in AED and may change without prior notice. The price at the time your order is confirmed will apply.
  • We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

4. Orders & Payment

  • An order is confirmed once payment has been successfully processed or, for cash on delivery, once you receive an order confirmation.
  • We accept cards, Apple Pay, Google Pay, cash on delivery, and bank transfer.
  • You are responsible for providing accurate shipping and contact details. We are not liable for delays or non-delivery caused by incorrect information.

5. Intellectual Property

All content on fenyal.shop, including the Fenyal name and logo, product photography, packaging designs, and written content, is owned by Fenyal and may not be copied, reproduced, or used without our written permission.

6. Limitation of Liability

Fenyal is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted under UAE law.

7. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Ras Al Khaimah.

8. Changes to These Terms

We may update these Terms from time to time. Your continued use of fenyal.shop after changes are posted constitutes acceptance of the updated Terms.

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